With its rolled rim and turned handle, the shape of the Windsor Tankard has an old-world feel, but the brilliant glass and heft make it durable for everyday use.
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Handmade using our signature glassblowing techniques.
We do everything we can to get our handcrafted items to you in a timely manner, please know some items may take a little more time. Please check the details on the product page of your desired item(s) for any anticipated delivery delays.
SHIPPING DETAILS
Selecting 2Day or Overnight delivery means we will ship your order via that method after we have processed, packaged, and prepared your order. Please call our Customer Care Team at 800 774 5277 for assistance if you need to receive an order by a specific date*.
Ground delivery will normally ship within 3 business days of order unless otherwise indicated.
2Day orders placed before 12:00 pm EST Monday through Friday normally ship the same day unless otherwise indicated. Orders placed after 12:00 pm EST will ship the next business day..
Overnight orders placed before 12:00 pm EST will ship on the same business day unless otherwise indicated. Orders placed after 12:00 pm EST will ship the next business day.
All Overnight and 2Day orders placed after 12:00 pm EST Friday will not ship until the next business day.
We will strive to do our best getting your shipment on time - and in many cases early!
*Please note: Our carriers may have delays in shipping due to the volume of packages in their network. While we will strive to get your shipment shipped on time from our warehouse, we are subject to the performance of our carriers and cannot guarantee their delivery. Simon Pearce is not responsible for unexpected delays in shipping due to carrier issues.
Our packing and shipping department takes great pride in our low breakage rates. They do everything they can to ensure your package arrives safely. This requires great care in packing, extra packing materials, and consideration of the number of items in a box, all of which adds to the expense of shipping. We try to keep our shipping costs as low as possible. We expect careful handling by the carrier while the package is en route to you. However,sometimes damage does occur. If your package arrives damaged, please notify us immediately and keep the packing materials. We will replace all broken items at no cost to you.
Delivery deadlines apply to in-stock items shipped within the continental U.S. and exclude custom, back-ordered, and/or personalized items. Simon Pearce terms of Sale are F.O.B. Destination Freight Prepaid & Add.
We are unable to ship to PO Boxes.
Processing Time
ENGRAVING
Adding engraving to an item can delay delivery by 2 weeks. All items in your order will be shipped together. If chosen at checkout, express shipping will be applied once your entire order is ready.
LIGHTING
CHANDELIERS Each chandelier is a custom order and is final sale. Please allow 5 weeks for delivery. Express shipping is currently unavailable on these items.
LAMPS, PENDANTS + SCONCES Because all of our lamps are handmade, your order may take up to 6 to 8 weeks to ship. All items in your order will be shipped together. Express shipping is unavailable for orders including these items.
Pendants + Sconces are not returnable after they've been installed.
Our lead-free glass is made by hand, and designed to last a lifetime with proper use and care.
As with all glass, avoid exposure to extreme temperature changes, such as filling with hot liquid or placing in the freezer, this can result in fractures. Also, be mindful of placing glass in direct sun as light refraction may cause a fire hazard.
Dishwasher-safe, though hand washing is recommended.
Avoid cleaners that contain citrus, as it may damage the glass and potentially cause cloudiness.
Extinguish tapers and pillar candles when flame reaches two inches above the base.
Never leave burning candles unattended.
Hand-wash with warm water and mild detergent.
POTTERY
Each pottery piece is made by hand to be beautiful, durable and play up the unique textures of the material and glazes.
Dishwasher- and microwave-safe.
Do not expose pottery to extreme heat changes, such as placing pottery in a hot oven or placing hot pottery in a cold refrigerator. A shock in temperature can cause fractures.
When cooking with pottery, the dish and food should be placed in the oven during preheating.
Clean with mild cleanser and a soft cloth.
Hand-wash in warm water with mild detergent.
For decorative use only. Not recommended for food or liquid.
Hand wash only using a mild detergent.
STONE
A beautiful natural material, marble and soapstone designs feature unique striations and colorations.
Hand-wash immediately after use with a damp cloth.
Avoid drastic temperature changes, which may cause fractures.
Marble is porous and may stain.
Baking soda can be used when a deeper clean is desired.
Wash base in water before first use and allow to dry.
Once dry, place stone base in the freezer for a few hours prior to use.
Base may be stored in the freezer.
Rinse with water before first use and following every use.
Air dry.
LINENS + FABRIC
We work with different makers to create our linens, many of which are made by hand and/or screen-printed. Please follow the care instructions on each piece to ensure longevity and beauty. When in doubt, hand wash with a mild detergent and hang to dry.
FLATWARE
We design all our flatware to be durable and low-maintenance so you can enjoy it every day.
While dishwasher safe, to prevent spotting, heat or hand dry immediately.
Avoid cleaners that may contain citrus.
Dry spots are easily removed by rubbing with a damp soft cloth.
For our Resin Handled Flatware, refrain from using highest-temperature or sanitize settings.
Never put horn- or wood-handled flatware in the dishwasher.
Hand-wash in warm water with mild, lemon-free detergent.
After each use, hand wash with warm soapy water and dry immediately with a clean cloth. Allow to air dry overnight in a drying rack before storing on a countertop or in a cupboard.
Recondition the wood at least every 6 months or if the wood begins to look dull or feel rough to the touch. Even if used infrequently, air will naturally dry out wood over time, so recondition regularly to prevent cracking – especially in the dryer winter months.
Keep the newly oiled bowl or board from coming into contact with fabric for 24 hours after oiling, as the oil may transfer.
Do not put wooden products in the dishwasher, microwave, or oven.
Never leave wooden products in standing water or filled with water.
Pairs well with
Pieces designed to last generations
In the age of bigger, better, faster, we believe simplicity, qualityandartisanship is the foundation for a better way of life.
Frequently asked questions
Frequently asked questions
There are 4 fonts available for engraving. You can preview all of our fonts here: Engraving font sample PDF
We create different sizes of our customers’ favorite designs so they can be used for various applications, and can work as a set when paired together.
Many of our glass and pottery pieces are dishwasher safe, though we recommend hand washing and/or using non-citrus cleansers. Items that aren’t dishwasher safe are marked as such. Learn more.
Show your appreciation with handmade designs engraved with your company logo, their name, or any other message you choose. Learn more here.
Online shoppers can now have our products shipped to Canada, Europe, and the Caribbean – with more countries to be added soon. Simply add items to your cart and enter your destination address at checkout. You’ll automatically see the shipping, freights, and duties and will be able to pay using the appropriate currency. These shipments will be serviced by DHL.
Some items are unavailable for international shipping (e.g. candles, led lighting, etc) and will be restricted at checkout.
Express shipping is currently unavailable for international orders shipping outside of the US.
While many items are eligible for our signature gift boxes with ribbon, please note that not all products qualify. Gift Boxes are unavailable for seconds items, lampshades, books, gift cards, oversized items, and specific bowls and lamps.
Additionally, some boxed items may not be eligible for ribbon wrapping.
With sustainability in mind, we gift box like items together to minimize in as few boxes as possible.If you have specific items that need to be gift boxed separately, we recommend placing individual orders for these products.
Have questions? Call customer service at 800.774.5277