Privacy Policy

Messaging Privacy Policy

Simon Pearce uses third-party vendors, including Attentive, for SMS/MMS messaging. To learn more about Attentive, please read their Privacy Policy.

Data Collection Table


Data Collection Type What Data is Collected How We Use This Data
Personal Information Name, email, phone number, billing/shipping address To process orders, provide customer support, and send order updates (Legal Basis: Contractual Necessity, Legitimate Interest)
Payment Information Credit/debit card details, PayPal info (processed via third-party payment providers) To securely process transactions (Legal Basis: Contractual Necessity)
Account Information Username, password, purchase history To manage customer accounts and provide order history (Legal Basis: Contractual Necessity, Legitimate Interest)
Website Usage Data IP address, browser type, device info, pages visited To analyze site performance, enhance security, and improve user experience (Legal Basis: Legitimate Interest, Consent where required)
Cookies & Tracking Technologies Session cookies, persistent cookies, tracking pixels To remember preferences, enable shopping cart functionality, personalize content, and provide targeted ads (Legal Basis: Consent, Legitimate Interest for essential cookies)
Marketing & Communication Data Email preferences, survey responses, social media interactions To send promotional offers, newsletters, and improve marketing strategies (Legal Basis: Consent, Legitimate Interest for existing customers)
User Rights (GDPR & CCPA) Right to access, correct, delete, or request portability of data Users can request data deletion, opt-out of sales (CCPA), or withdraw consent at any time

Cookies

We utilize cookies to record session information and collect other data, such as visited areas and purchased products. This helps us tailor our website and serve ads across the web via third-party vendors, including Google, based on past visits. Most browsers accept cookies automatically, but you can adjust settings to refuse them, which may impact certain site functionalities.

Third-Party Services & Tracking

We use third-party services like Google Analytics, Google AdWords, and Adroll to analyze site usage and improve user experience. These vendors may collect data using cookies. To opt out of internet-based advertising, you can:

Email & Mailing Addresses

If you request a catalog or make a purchase, you may receive periodic mailings from Simon Pearce or select third-party companies. To opt out, write to us at:

Simon Pearce, Attn: Customer Care, 109 Park Road, Windsor, VT 05089

Telephone Numbers

Visitors providing phone numbers may receive calls from our Customer Care Team regarding their orders or inquiries.

Children's Online Privacy

In compliance with COPPA, we do not knowingly collect data from children under 13 years of age.

Disclosure of Information

We may disclose information if required by law, subpoena, court order, or in good faith belief that disclosure is necessary.

User Rights (GDPR & CCPA)

Opt-Out Rights (CCPA)

Users can opt out of data selling/tracking via a "Do Not Sell My Personal Information" link.

Data Access & Deletion Requests (GDPR & CCPA)

Users can request a copy or deletion of their data by contacting our customer care team.

Consent Management

Explicit consent is required for marketing communications and non-essential cookies.

Data Security Measures

Encryption and third-party security audits are implemented to protect user data.

Changes to Our Privacy Policy

We reserve the right to modify this policy. Updates will be posted here, and we encourage regular review.

Contact Information

For privacy concerns, email customercare@simonpearce.com or contact us at 800-774-5277. Alternatively, write to us at:

Simon Pearce, Attn: Customer Care, 109 Park Road, Windsor, VT 05089